UBX
UBX

Agency Banking

Extending Financial Services, Expanding Customer Access

Agency Banking

Our Agency Banking model redefines financial service distribution, enabling banks and financial institutions to extend their reach through authorized local agents. This innovative approach provides your institution with additional channels to offer banking services, particularly in areas with limited physical branch presence.

One key advantage of our agency banking solution is the connection to an interoperable network of agents from over 18 banks within our shared network – UmojaSwitch. Our solution features an interoperable agency system, allowing customers to connect with a diverse network of agents, thereby enhancing financial inclusion and accessibility. By partnering with local businesses and individuals, UBX Agency Banking ensures that essential financial services are available to everyone. This model not only promotes financial inclusion but also strengthens community ties and economic growth.

Service Offerings

Our Agency Banking services can empower your institution to expand its customer base and provide reliable, secure, and convenient banking services closer to home. Here’s how we can make that possible.

Deposit & Withdraw Cash

Enable your customers to deposit cash into their bank accounts using debit/credit cards or via a cardless option through our extensive network of agents. Similarly, customers can withdraw cash from their accounts using their cards or via mobile verification codes at agent locations.

Fund Transfers

We facilitate various types of fund transfers, including internal transfers between customer accounts, transfers from bank accounts to mobile wallets, and electronic fund transfers (EFT) to other banks, ensuring smooth and secure transactions.

Instant Account Opening

Our network of agents provide a quick and efficient account opening process, enabling your customers to open new bank accounts and receive instant account numbers and details.

GePG Payments

UBX network of agents simplifies managing government-related payments, including taxes, fees, and fines, through the Government e-Payment Gateway (GePG) integrated into the banking system, enhancing the convenience and efficiency of these transactions.

Utilities Payments

Our network of agents facilitate the payment of utility bills, such as electricity, water, gas, and telephone, ensuring a seamless experience and convenience for your customers.

Bill Payments

Facilitate the payment of bills for registered institutions, such as educational fees and insurance premiums, through our UBX agents, offering a reliable and efficient service for your customers.

Card Issuance

Agents can assist in the issuance and activation of new or replacement debit/credit cards, providing a more convenient and flexible experience for your customers.

Card PIN Reset

Customers can securely reset their card PINs through our UBX agents, who ensure identity verification and efficient processing of the request.

Inquiries Management

Provide your customers with real-time account balance, mini statements and comprehensive transaction records, available in various formats (PDF, CSV, Excel), through our UBX agents, enhancing transparency and ease of financial management.
Contact Us

+255 (0) 764 904 605

Reach out to our sales team today to learn more about our offerings. Let us understand what you want to achieve and we will walk with you on that journey as we make the impossible possible through technology.

    UBX Tanzania Limited (UBX) is an award-winning leading technology company that has been serving the Tanzanian and neighbouring countries market since 2000. Our Vision is to be Tanzania’s premium end-to-end digital partner.

    Contact Info

    +255 (0) 764 904 605
    +255 (0) 760 024 517
    info@ubx.co.tz
    sales@ubx.co.tz
    Plot 6, Lucy Lameck Street - Mikocheni,
    Dar es Salaam, Tanzania

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