UBX
UBX

End User Support

Efficient IT Support for Enhanced Business Productivity

End User Support

In today’s rapidly evolving business landscape, it is essential to align technology investments with overall business objectives while meeting the diverse needs of employees. UBX’s End User Support comprises of End User Computing (EUC) and infrastructure management services offering comprehensive solutions from strategic planning to proactive maintenance, monitoring, and technical support. Our services provide force multipliers through advanced strategies, cutting-edge technologies, skilled people, and process improvements. This enables organizations to scale faster, enhance productivity, and gain better visibility for informed decision-making.

Empower your employees with the necessary tools and access for effective work, while enhancing their overall user experience, increasing efficiency, and promoting knowledge-sharing across your organization.

Service Offerings

Our End User Support Services incorporate the following:

Full Lifecycle Device Management

Maximize the value and longevity of your technology assets through comprehensive management from planning and procurement to configuration, deployment, monitoring, maintenance, retirement, and refresh. We ensure your devices are financially optimized, support business objectives, and are easy to maintain.

Identity & Access Management (IAM)

Achieve a balance between security and user convenience with our effective IAM strategies. We design, implement, and support leading IAM platforms to ensure your users have the appropriate access while safeguarding your data, applications, and systems by controlling and managing access privileges.

Virtual Desktop Infrastructure (VDI)

Enhance computing performance with improved security, flexibility, and easier management of desktop environments. Our expert team centralizes your computing resources via VDI platforms, optimizing resource utilization and allocation based on user demand while maintaining stringent security and access control.

Mobile Device Management (MDM)

Manage a wide variety of device types, including corporate and personal devices (BYOD), sensors, and IoT devices. We minimize the effort required to maintain security, reliability, and efficient management of mobile devices, ensuring the integrity of what’s connected to your network.

Data Backup and Restoration

Secure your business-critical information with our robust data backup and restoration services. We implement comprehensive backup strategies to protect against data loss and ensure quick recovery in case of any disruptions. Our services guarantee minimal downtime and seamless restoration, safeguarding your business continuity and peace of mind.

Network Equipment Support

Ensure reliable and secure network connectivity for all end users with our comprehensive support for LAN and other network equipment. Our services guarantee efficient network operations and prompt issue resolution.

IT Advisory Services

Leverage our expertise to navigate complex IT challenges with confidence. Our IT advisory services offer strategic guidance on End User Computing issues, helping you optimize your IT infrastructure, adopt best practices, and make informed decisions that drive your business forward. We partner with you to develop tailored strategies that enhance your IT operations and align with your organizational goals.
Why Choose UBX Managed Infrastructure Services?

We pride ourselves on delivering unparalleled end user support services designed to enhance productivity and streamline IT operations. Here is why businesses trust us to provide reliable, efficient, and tailored solutions for their unique needs.

Experience and Expertise

UBX brings extensive experience in providing outsourcing services to clients across various sectors, including Petroleum & Gas, Mining, and Telecoms. Our trained and certified professionals have the expertise to meet and exceed customer expectations.

Scalable and Flexible Services

UBX offers scalable and flexible solutions that adapt to your organization’s changing needs, allowing you to focus on your core business while we handle the complexities of IT management.

Enhanced Productivity and Efficiency

By leveraging our advanced strategies and technologies, you can enhance productivity, streamline operations, and increase efficiency across your organization.

Smooth and Strategic Service Management

Comprehensive Solutions Our end-to-end EUC services cover everything from device management and IAM to VDI and MDM, ensuring all aspects of your IT infrastructure are optimized and secure.

Proactive Support and Maintenance

Our proactive approach to maintenance, monitoring, and technical support ensures that potential issues are addressed before they impact your operations, maintaining high levels of service availability and reliability.

Take your business to the next level with our comprehensive support services, ensuring enhanced user productivity and satisfaction at every step.

Contact Us

+255 (0) 764 904 605

Reach out to our sales team today to learn more about our offerings. Let us understand what you want to achieve and we will walk with you on that journey as we make the impossible possible through technology.

    UBX Tanzania Limited (UBX) is an award-winning leading technology company that has been serving the Tanzanian and neighbouring countries market since 2000. Our Vision is to be Tanzania’s premium end-to-end digital partner.

    Contact Info

    +255 (0) 764 904 605
    +255 (0) 760 024 517
    info@ubx.co.tz
    sales@ubx.co.tz
    Plot 6, Lucy Lameck Street - Mikocheni,
    Dar es Salaam, Tanzania

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